Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. You can sort and/or filter them by time of year, review score, and more. language, whether it’s just a rating or contains comments as well, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership. To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.However, we won’t display any reviews that include or refer to (among other things): Ideally, we'd publish every review we get, positive and negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
#MAESTRAL HOTEL PRVIC LUKA FREE#
Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Certain services and amenities may be reduced or unavailable as a result.ĭue to Coronavirus (COVID-19), this property has reduced reception and service operating hours.Each review score is between 1 and 10. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.įood & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).Īs a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.ĭue to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. Please note that all Special Requests are subject to availability and additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please inform Hotel Maestral in advance of your expected arrival time.
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